Join the new kids in neon and become an instrumental member of our team focused on bringing the joy, spreading the light, and ramping up the colour at Yellowpop!

At Yellowpop our values are simple: be bold, be bright, be beautiful. We believe everyone should have the chance to brighten their day, every day, with a neon sign. That’s why we have dedicated ourselves to producing the best quality product at an affordable price, with hundreds of designs for our customers to pick from.

If you think you are a good fit, we are always looking for new teammates.

Head of Marketing & Brand

As a result of our incredible success and growth, we are looking for a Head of Brand and Marketing. Responsibilities include:


- Define a strong Brand strategy that takes YELLOWPOP’s brand to the next level
-Ensuring external communications align with the YELLOWPOP brand.
- Increasing brand equity by acting as the chief storyteller for the brandOrganise a clear marketing plan with key events (collabs / launch retail / pop up etc..)
- Work closely with the design team, ecom and community manager to effectively execute brand marketing campaigns
- Defining key messages and writing a master copy for monthly digital acquisition ads.
- Managing consumer PR.
- Owning PR-agency relationship.

About You: We’d really like to hear from you if you have...

- 5+ years of experience with a D2C brand, retail brand.
- Creative brand marketing expertise: you have previously worked on brands that people love
- Creative thinker and researcher with the ability to carefully develop, improve and communicate the brand, not to reinvent it from the ground up.
- End-to-end experience of building TOV, ideally for a fast-growing, well-known brand.Ability to draw insight and understanding of customers from quantitative and qualitative research.
- Strong analytical skills across the full marketing mix (on-and offline PR, social media, Customer Behaviors, emails).
- Strong copywriting skills.Strong experience in video and photo production.
- Experience working closely with designers. For instance, fine-tuning copywriting to accommodate design templates.
- Outstanding communication skills. Being able to quickly establish effective relationships at all levels (internal and external).
- Strong facilitation skills — ability to lead a team through effective idea generation to collation of output from group work.
- Managed Design/PR/Brand/Product Marketing and communication functions
- English Native (American is a plus)
- Very good eye for design

What’s in it for you?
You will have the opportunity to work alongside exceptional colleagues and founders that will stop at nothing to deliver our values! On top of that we are offering:

- A Competitive Salary
- Free neon sign!
- Online courses of your choice to grow your skillset
- Annual team trip across the world
- Pension SchemePossibility to work partially remote

Apply here or send an email with the subject: "[Careers] - Head of Marketing & Brand" to: chris@yellowpop.com

Product Owner / Project Manager

About this role

As a result of our incredible success we are looking for an experienced Product Owner / Product Manager to join our rapidly expanding team in London. Reporting into one of our co-founders, you will be responsible for setting the vision and defining the roadmap for all product launches across our websites and app, owning each product from ideation through to delivery.


Below are some of the exciting things you will be involved with...


Own the product roadmap across our websites (.com / .fr / .co.uk), custom app and some back office features.

Manage the product backlog ensuring the correct prioritisation of tasks using Agile and Sprint methodologies.

Collaborate with the founders and teams including ecommerce and marketing to define product features.

Manage a team of developers (front end and back end), an assistant, and a freelance pool of UX and UI designers to ensure the product is delivered on time.

Ensure fully updated and smooth running of our website.

Owner of online merchandising. Ensuring a commercial and visually appealing layout adhering to brand standards and guidelines.

Accountable for increasing key metrics including conversion, search to sales and product catalogue sales.

Running of A/B tests and implementing UX improvements and continually looking for ways to improve the customer experience.


We’d really like to hear from you if you have...


Experience as a Product Owner / Product Manager within an ecommerce company. Ideally with a direct to consumer brand

Strong understanding of customer behavior, UX and UI and a eye for great design

A data driven approach and experienced with reporting tools such as AB Tasty and Google Analytics.

Strong organisational skills and at ease using software such as Monday, Asana, and Trello.

Familiar with AGILE and SPRINT methodology for project management.

Knowledge in HTML, CSS, Shopify, and QA (testing).

A proactive approach with strong initiative and desire to go above and beyond to support the growth of the business

Collaborative with strong communication skills. At ease working alongside senior stakeholders and various teams from Marketing to Software Development.


What’s in it for you?


You will have the opportunity to work alongside exceptional colleagues and founders that will stop at nothing to deliver our values! On top of that we are offering:


A Competitive Salary

Free neon sign!

Online courses of your choice to grow your skillset

Annual team trip across the world

Possibility to work partially remote

Apply here or send an email with the subject: "[Careers] - Product Owner / Project Manager" to: chris@yellowpop.com

Customer Care Advisor (English & French speaking)

About this role...

As a result of our incredible success we are looking for a Customer Care Advisor to join our rapidly expanding team in London. Reporting into the Customer Care Manager you will act as an ambassador for the brand and use your passion for and expert knowledge of our product to deliver an exceptional customer experience. In order to deliver the best levels of customer service to our global customer base, the preferred working hours for this role are 4:00pm to 12:00pm GMT.

Below are just some of the exciting things you’ll be involved with...

- Deliver a consistently exceptional customer experience
- Be the first point of contact for dealing with customer questions and enquiries about our services and products
- Answering emails and dealing with enquiries in a timely manner
- Assisting customers with any amendments or cancellations to their orders
- Management of any after sales issues, being sure to resolve these quickly and efficiently
- Management of complaints approaching these with a solutions focused approach in order to maintain our trusted relationship with our customers
- Review and reply to reviews on Trustpilot
- Gather feedback from our customers where relevant in order to continually improve our levels of customer service

We’d really like to hear from you if you have…

- Fluent in French and English2 - 3 years of customer service experience, ideally within an ecommerce environment
- Happy and available to work at times we receive the highest volume of enquiries in line with our global customer base. 4:00pm to 12:00pm GMT.
- A genuine passion for the Yellowpop brand and product and the willingness to become an expert to share your passion and knowledge with our customers.
- A natural and articulate communicator, able to liaise with customers in high volumes over email and calls.
- The ability to stay calm under pressure and manage a high volume workload
- Highly organised and the ability to stay calm under pressure when managing a high volume workload

What’s in it for you?

You will have the opportunity to work alongside exceptional colleagues and founders that will stop at nothing to deliver our values! On top of that we are offering:

- A competitive salary and package
- Free neon sign!
- Online courses of your choice to grow your skillset
- Annual team trip across the world
- Possibility to work partially remote

Apply here or send an email with the subject: "[Careers] - Customer Care Advisor (English & French speaking)" to: chris@yellowpop.com

Inbound Sales Executive

About this role...

 As a result of our incredible success we are looking for an Inbound Sales Executive to join our rapidly expanding team in London. This is a brand new role, reporting into the Inbound Sales Manager where you will be responsible for efficiently managing inbound sales for our custom neon signs range from B2B and B2C customers, focusing on our growing UK and French markets.

Below are just some of the exciting things you’ll be involved with...

 - Manage all inbound sales leads in an efficient manner (the majority through email) totalling approx. 100 per week. 
- Take full responsibility for your sales pipeline, keeping on top of key metrics. 
- Speaking with customers and handling enquiries over the phone when necessary.
- Achieve monthly sales targets through delivering exceptional levels of customer service at all times.
- Act as an ambassador for Yellowpop sharing your passion for and knowledge of the brand and product.
- Provide suggestions to the SDR and Design team to improve mockups.
- Regularly collect insights, feedback, and reviews from customers in order to share this with production and the wider team to support continuous improvement.

 We’d really like to hear from you if you have…

- Fluent in French and English 
- A genuine passion for the Yellowpop brand and product and the willingness to become an expert to share your passion and knowledge with our customers.
- A natural and articulate communicator, able to liaise with customers in high volumes over email and calls.
- The ability to stay calm under pressure and manage a high volume workload 
- Proven track record of closing high volume sales lead.
- Highly organised and familiar with CRM organisation and task management too.
- The ability to work independently and take accountability for managing you 
- Persistent, resilient, thorough, and patient with a solutions focused approach. The ability to work both autonomously and part of a team where everyone help each other, collects insights and contributes towards the teams progress and growth.

 What’s in it for you?

 You will have the opportunity to work alongside exceptional colleagues and founders that will stop at nothing to deliver our values! On top of that we are offering:

 - A competitive salary and package 
- Free neon sign!
- Online courses of your choice to grow your skillset
- Annual team trip across the world
- Possibility to work partially remote

Apply here or send an email with the subject: "[Careers] - Inbound Sales Executive" to: chris@yellowpop.com

Sales Manager (B2B)

About This Role

As a result of our incredible success we are looking for a passionate and driven Sales Manager to join our rapidly expanding team in London. Reporting into one of our co-founders, you will be responsible for growing our business to business sales through outbound sales activities and account management of recurring business. This is a newly created role integral to the growth of YELLOWPOP.
Below are some of the exciting things you will be involved with...
Full ownership of B2B sales across inbound, outbound, and recurring.Conducting outbound sales and marketing activities in order to excite and educate new customers about the yellowpop brand and product to achieve monthly revenue targets.Management of the full sales lifecycle from initial contact, to ensuring the customers needs are met, through to closing.Account management of existing / recurring business with a view to maximise sales.Act as a representative for yellowpop at relevant events (webinars, networking events, trade shows) and engage and build relationships with the relevant audiences (interior design, branding agencies, hospitality / retail).Collaborate with the marketing team and be proactive in idea generation in order to produce marketing materials to support with B2B sales growth (presentations, landing pages, videos, case studies).Monitor and measure your KPIs, collating and sharing the data with the relevant teams.Identify and define B2B customer profiles appropriate sales strategies for each.Set up and launch an automated flow for trade account subscriptions (interior design / wedding planning).
We’d really like to hear from you if you have...
Proven experience of exceeding sales targets and driving growth within a B2B role with a direct to consumer / retail brand.A genuine passion for the yellowpop brand and product and the willingness to become an expert to share your passion and knowledge with our customers.Experience managing the full sales lifecycle from initial contact through to closing.The ability to effortlessly build relationships and rapport with new customers in a genuine way that is in keeping with the “feel good” spirit of the yellowpop brand.Highly organised and familiar with CRM organisation and task management tools.Persistent, resilient, thorough, and patient with a solutions focused approach.The ability to work autonomously.The ability to think creatively in order to generate new business.
What’s in it for you?

On Top Of That We Are Offering

You will have the opportunity to work alongside exceptional colleagues and founders that will stop at nothing to deliver our values.
A Competitive SalaryFree neon sign!Online courses of your choice to grow your skillsetAnnual team trip across the worldPossibility to work partially remote

Apply here or send an email with the subject: "[Careers] - Sales Manager (B2B)" to: chris@yellowpop.com

Digital creative & Motion Designer

About this role...

As a result of our incredible success we are looking for a Digital Creative & Motion Designer to join our rapidly expanding team in London. Reporting into the Head of Marketing & Brand you will be responsible for producing all moving content and creative assets for Yellowpop social media channels and marketing campaigns.

Below are just some of the exciting things you’ll be involved with...

- Designing and developing graphics that fill the brief and are fit for purpose, highly original and in line with brand guidelines and aesthetics.
-Conceptualising emotive and boundary pushing ideas and seeing these through to digital creative concept mock ups through to final execution.
- Producing motion assets as required that pop and highlight the brand. Researching the latest trends, techniques, and technologies to ensure the content we produce continues to push boundaries and excite and inspire our followers. 
- Work with the product team and wider marketing team to ensure assets delivered are in line with Marketing and Brand strategy and delivered on time.
- Conduct analysis of impact of creative assets produced and share relevant data with the business all with the view to continually improve.

We’d really like to hear from you if you have...

-3 - 4 years of experience in motion and creative digital design. Ideally with a direct to consumer / retail brand and / or creative agency.
- A creative and visionary mindset. Able to conceptualise emotive and boundary pushing ideas and see these through to digital creative concept mock ups through to final execution.
- Excellent core graphic design and illustration skills.
- Excellent knowledge of Adobe Creative Suite / Cloud including After Effects.Knowledge of Final Cut, Cinema 4D / Premier highly desirable.
- Super organised and meticulous planner who always anticipates the demand of assets.
- A desire to stay on top of the latest trends, techniques, and technologies to produce content that keeps our customers engaged and inspired.

What’s in it for you?
You will have the opportunity to work alongside exceptional colleagues and founders that will stop at nothing to deliver our values! On top of that we are offering:

- A competitive salary and package 
- Free neon sign!
- Online courses of your choice to grow your skillset
- Annual team trip across the world
- Possibility to work partially remote

Apply here or send an email with the subject: "[Careers] - Digital creative & Motion Designer" to: chris@yellowpop.com